E bay is not refunding my money.

9 months ago, I purchase LENOVO LW 01 fitness watch. But that was faulty. I send refund request second day after purchase. I send parcel by my own expense. But till date, no refund came in my account, although I several times mail and calls to eBay, evey time they say, we are working. please suggest me.
Message 1 of 1
latest reply
0 REPLIES 0