i have purchased a xiaomi battery bank 10400 mah from ebay but i got an damaged fake item.
i informed the buyer, he told to use gaurantee claim. but the item which i purchased is not listed for gaurantee claim.
is this how ebay deals with customers ? is this ethical practice? i am waiting for support... i have all the necessary proofs for my purchase,if ebay customer service does not help me , the last option left for me is to go for consumer court.....please let me knwo what to do ?
