i have booked my order on 22 october 2014 of a moblie sony xperia c3 money 18480/- rs is deducted from my credit card but order was not booked
i didnt received any receipt of payment . and in MY EBAY there is no record of my purchase ,when i called on customer care number they told me that may it happened due to huge traffic on ebay due to Diwali and my money will be back in next 72 hours. 5 days are passed completely .my money is not refunded till now.i have not receive a single response from Ebay.
pls help n suggest what should i do ???
