Item paid up through paisapay one month back. NOT delivered, but ebay showing wrong despatch details. I had many live chats and sent emails. Raised claim 2 weeks back. NO reply from ebay. This is nothing but CHEATING. See below my latest chat history. This also will turn out to be FUTILE.
valsanmakam 11:33:54
item not received. one month. claim not settled
Rounak M. 11:34:18
Welcome to eBay Live Chat Support. My name is Rounak. How may I assist you today?
Rounak M. 11:34:27
Good Evening Valsala.
valsanmakam 11:34:40
item not received. one month. claim not settled
valsanmakam 11:36:40
Hi, you there
valsanmakam 11:37:26
Previous chat sessions too were futile
valsanmakam 11:37:42
120 dB Wedge Shaped Door Stop Buglar Alarm
Item ID: 251288990730
Order Id: 251288990730-1351924232015
Rounak M. 11:37:56
Please help me out with the claim id.
Rounak M. 11:37:58
Surely I will assist you with your query.
Rounak M. 11:40:41
.Just checking whether you are still with me ?
valsanmakam 11:41:24
OK. YOU SEEMS NOT HELP FUL
Rounak M. 11:42:19
Please provide me the claim id.
Rounak M. 11:44:21
Just checking whether you are still with me ?
valsanmakam 11:44:26
35204628815
valsanmakam 11:45:03
I THINK ITS THE NUMBER
Rounak M. 11:45:25
Thank you for providing us the information.
Rounak M. 11:45:26
Please allow me a moment while I check details from my end
Rounak M. 11:47:16
Thank you for being online.
Rounak M. 11:47:19
As I am checking in my system the claim is in progress status, So I am escalating this to the claim aduster so that he can give you a call on priority basis.
valsanmakam 11:49:47
OK
valsanmakam 11:49:51
OK
valsanmakam 11:50:32
WHAT ABOUT THE PREVIOUS CHAT AND ASSURANCES
valsanmakam 11:51:31
ebay seems to be providing me a false dispatch detail to not give the refund
valsanmakam 11:51:55
original order going to be a month
valsanmakam 11:52:36
I DO NOT WANT ITEM. GIVE REFUND, I FORGET EBAY
valsanmakam 11:53:07
NO REPLY. I QUIT THE CHAT
System11:53:17
The chat session is being wrapped up.
System11:53:17
The chat session has ended.
System11:53:17
