cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Refund not recieved , Issue open from past 3 months .complaint number 1-55429803719.

girish_av
Community Member
Hi Ebay,

This is regarding a long pending issue of refund from past few months,

I am yet to recieve a coupon code of Rs 800/- till date .There is no

positive response from E-bay, Every time when i call E-bay they

mention they are working on this due to technical problems they are not able to solve it.

Details are here below...


Details : Item ordered -11 Aug for Rs 1122, Recieved short fall of 2

items on Aug 20.

Contacted Customer care : Customer care insisted to wait & mentioned i

will recieve a coupon for 800.

Contacted Customer care again on 5 Sep-2015, Recieved coupon code for

rs 800.

Purchased an item on 9th september using this coupon, Got a

conformation mail (Paisa pay ID : 40392464821), Didn't recieve the

order.

Contacted Customer care : Customer mentioned order was not conformed

due to technical reasons.Told to wait for 7 working days, Gave a

reference number for complaint (1-54349309281) on 23rd September

No response recieved, Again contacted customer care

Customer care :Told to wait for 2 working days, Gave a

reference number for complaint (1-55429803719) on 10th October.
later again called E-bay on october 30 , Still they take the complaint & tell to wait for 7 days
 
Is 7 days only 7 days or 7 months for E-bay

Till date i havent recieved the coupon, Please help me in resolving this issue


Best Regards
Girish AV
 
Message 1 of 2
latest reply
1 REPLY 1

Refund not recieved , Issue open from past 3 months .complaint number 1-55429803719.

kh-enas
Community Member

Hi,

 

Please note this is a member-to-member forum, where eBay users can seek advice from other users. If you need to contact eBay directly, please do so here.

 

Regards,

 

Enas

Community Moderator

Message 2 of 2
latest reply