Hello sir,
Its been almost 52 days since i opened the claim and i had also submitted the images 15 days ago.
Still claim status showing "Claim ID : 1266095 - Buyer to provide Proof of Item not as described".
Seller had requested me to remove negative feedback and also accepted it was his staff's mistake to ship a used item as brand new. He agreed to take back the item.
But i never got any response from ebay. WHAT IS THE USE OF EBAY GUARANTEE IF WE HAVE TO WAIT FOR MONTHS ? We have to call ebay many times and we have to send so may messages just to resolve a problem even when seeler had accepted his fault.
