Hi rcforallin,
If the buyer has already paid for both the items via PaisaPay, then enter the shipping details for only one item. The other item money will be automatically refunded to the buyer and a fee credit will be given to you.
To knwo more about the process, feel free to call us at 1800 209 3229.
Other details to contact PaisaPay phone support is as follows:
To get immediate assistance over phone from PaisaPay Phone Support Team, call:
Toll free number
1. 1800 209 3229 (for all operators)
2. 1800 22 0288 (Only for MTNL / BSNL lines)
Timing – 10 AM – 6 PM (Monday – Sunday)
Important – Please keep your PaisaPay id in hand to proceed with the call
Regards,
Sapana