Item is not recieved yet!!!!

[purneshbidder92]

Hi, I am Purnesh Dixit(purneshbidder92). I have ordered a Kindle wifi E'Link reader. It has almost been 20 days that I havent received my item. Previously my seller was saying there is some delay and i will be recieving it soon. Trusting them I didnt asked for the refund and now the timeline is over. Now they are saying that the item has lost. Still they are not giving me any proper information. What should I do?

[pahujaashish]

Hi I am Ashish Pahuja I bought iPad cover from ink-shop-india on 15th may paid through paisa pay..havent recieved the product yet...inspite of repeated interaction with the shop guy,,,who assured me delivery ..I didnt ask for refund...after that I came to know that courier people has sent back the product back to sender ... now the shop guy has stopped repying ...raised the issue with paisa pay guarantee but still no reply from ebay too...claim ID 96730...please help now what to do...