Well its time, you realised that you are being cheated and it is a crime for a packaged commodity to be sold over its MRP (Maximum Retail Price)
Under the Standards of Weights and Measures (enforcement) rules, 1985 charging above the MRP is a criminal offense. It’s a common practice for airports, multiplexes and local stores to sell products above their MRP. And due to the incognizance of their rights, the consumer falls prey to the greed of the shopkeepers. But, as these offenses are coming into light, the customers can easily approach the Court for compensation. For all those who think this is a waste of time let me cite a case which took place in New Delhi in July, 2006 where the customer was asked to pay Rs. 8 for a Coke bottle priced at Rs. 7. When told about the crime the local stall was performing, the shopkeeper misbehaved with the customer and shooed him away. The Customer lodged a complaint with the Delhi Consumer Court. The proprietor of the shop was asked to pay Rs, 5000 on account of overcharging, deficiency in service and for causing mental agony to the complainant. Besides he was also asked to pay the Court, the litigation fee of Rs. 500.The State legal metrology department has started a new helpline for consumer complaints in Maharashtra having the following numbers.
022- 22023354, 022-22045706