Policy of e-bay
Items which are not significantly different from the item description.
The term Significantly can be stretched too far.
Items paid for with cash or instant money transfer services such as Western Union or any form of payment that cannot be documented.
In a country like India, where more than 70% of payments (by number, not by amount) is in cash, its highly recommended to formulate a procedure to document or resolve any such transaction made relating to e-bay.
Items damaged or lost in shipping.
Does it mean that the Buyer is responsible for the Shipment! Ridiculus!!!
Double or over-payment.
O.K.
Merchandise which has been altered, repaired, discarded or resold by the buyer.
O.K.
Items which are picked up or delivered in person.
Items which are picked up or delivered by person are far more secure as they are seen & verified on spot. Hence, if the person taking delivery is satisfied only then he is obliged to pay and once he paid the transaction is over, if there is no after sales service/ warranty provision.
Intangible items (for example, online game items).
O.K.
Any other cost, other than Item Price like shipping cost, insurance and packaging charges
Again ridiculus!!!! For an item of Rs. 51.00 the Delivery (in city) cost, say, Rs.250.00 is abnormal. Any anomaly like this shows that the site itself is not well informed or organised. You never grow by pressurising the consumer.