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3G Modems Issues and Solutions - UMG 1831 / E1750

pareshwins
Community Member
Hello,

As a premier seller of 3G Modems and Routers, I am starting a self help thread for issues with these modems, etc.

All users can chip in with their queries and solutions.

First topic:

UMG 1831 Modem:

1) Does this support Voice Call.

Ans: This does not support. Please do not waste your time doing R&D for it. It does support Video call with certain firmware and certain Mobile Partner Dashboard.

2) It gets very hot during usage.

Ans. It is normal. Do not worry. IT does not affect the usage in any way. We have used it for over 12 hours without any disconnection. Other users have used it for over 36 hours without any disconnection.

IF you are only downloading torrents, you can use the windows default dialer and set it to auto redial. When you use mobile partner it creates a windows dialer.

3)USSD with Mobile Partner:

Ans. You can get USSD working with mobile partner. You just have to follow the following procedure:

1) Go to My computer - C: Drive -> Open Program Files
-> Open Mobile Partner.

Locate Deviceinfo.xml open it in notepad.

Locate

below it, add the following command:



Save the file at the same location and

USSD code will start working in mobile partner.

For any other issues with UMG 1831, feel free to post on this thread.

Pareshwins
Message 1 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

pareshwins
Community Member
1) Go to My computer - C: Drive -> Open Program Files
-> Open Mobile Partner.

Locate Deviceinfo.xml open it in notepad.

Locate -

below it, add the following command:



Save the file at the same location and

USSD code will start working in mobile partner.

was missing from the earlier instructions.
Message 2 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

pareshwins
Community Member
Locate -> UssdUnEncode
Message 3 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

pareshwins
Community Member
Huawei E1750 / 1752 not working on BSNL West.

Solution - Use the T Mobile WebConnect Manager and the data cards will work. Its so simple.

You can google for TMobiel Webconnect Manager, it is freely available for download.

Pareshwins
Message 4 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

t_anvesh
Community Member
what is the command???

1) Go to My computer - C: Drive -> Open Program Files
-> Open Mobile Partner.

Locate Deviceinfo.xml open it in notepad.

Locate


below it, add the following command:



Save the file at the same location and
Message 5 of 18
latest reply

3G Modems Issues and Solutions - UMG 1831 / E1750

ravikumarsg
Community Member
hi paresh

from ur previous posting given below

3)USSD with Mobile Partner:

Ans. You can get USSD working with mobile partner. You just have to follow the following procedure:

1) Go to My computer - C: Drive -> Open Program Files
-> Open Mobile Partner.

Locate Deviceinfo.xml open it in notepad.

Locate

below it, add the following command:


Save the file at the same location and

USSD code will start working in mobile partner.





u have said to add the command: but u have not specified any command can u please specify the command to add in that specified file "Deviceinfo.xml"
Message 6 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

girishshegde
Community Member
Hi,
Is the original firmware 11.826.03.01.420 available for download in Huawei UMG 1831 HSPA+.

If yes please send me the link.
Message 7 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

shanker_2010
Community Member
iam getting 608 error in huawei umg 1831 please sort this problem
Message 8 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

shanker_2010
Community Member
iam getting 608 error in huawei umg 1831 please sort this problem
Message 9 of 18
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3G Modems Issues and Solutions - UMG 1831 / E1750

amlansarma2011
Community Member
Can you tell where firmware 11.826.03.01.420 can be downloaded. I upgraded the firmware by mistake.
Message 10 of 18
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