Dear afna_81,
Greetings from team eBay!
We are sorry to know that you are facing issues with the orders that you have placed with your sellers. Unfortunately this community is only for sellers who are currently exporting on eBay from India.
Inorder to get the right support for your concern, please connect with the eBay customer support team :https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000. They would be in a better position to guide you appropriately.
Regards,
eBay INCBT Team