on 16-08-2021 08:52 PM
As an ecommerce seller what do you think is the common goal of between a seller and customer: To get the order delivered as quickly and accurately as possible. Isn’t it?
To achieve this, it is important to have your Order Management process in place. Simply defined, Order management is the process of taking purchase requests from customers and organizing, tracking, and fulfilling them timely.
So, how are you going to manage such a big task list? Do not worry, let’s help you with tips on what you should do:
Inventory Check
Payment Receipt Confirmation
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Proper & Careful Packaging
Handling Time Adherence
Choose a Trackable Courier
Upload tracking
Communicate
Request Feedback
The after-sales period is a crucial time for sellers to show customers they are going the extra mile and to ensure buyers come back to the site for future purchases.
Keep following the best practices for smooth transactions and happy buyers.
Regards,
eBay INCBT Team