Why customer support's taking 40 -50 mins for connecting calls or chats ?

[neonexim]

why it is 40 - 50 mins waiting for connecting customer support ? You are claiming that you are No 1 online ecommerce in india, then why such a poorest service ?

AMAZON customer support connecting time - 1- 2 mins

Flipkart customer support connectiong time - 30 sec - 1 min

Shopclues customer support connecting time - 2 -3 mins

snapdeal customer support connectiong time - 4 -5 mins

THE ONLY ,EBAY, CUSTOMER SUPPORT CONNECTING TIME IS 40- 50 MINs. They said that volumes has suddently raised. But i don't think in surge in sell at all. 

Buyers are now calling us for issue. As seller, we handle packing, shipping ( never picked up done for powership), listing products. 

I think, we love to answer a ebay customer calls, but please lower the selling fees. 

[bhaktavarenterprise]

Sir, If you call as a buyer, they give only 2 to 3 minutes wait time. They don't respect the seller's hardwork and that is why they don't bother about there time.