Buyer get the item on 18/9/15 after using item 5 - 6 days, On 25th he claim that he not get the parcel, but on tracking indiapost website its shows "Delivered" and branch manager also ensures that the parcel is delivered.
I told them give me in written, that its delivered to right person, but they reply me "NO", we did not insure that it delivered to right person, we can only give in witten to our postoffice deliveries.
Plz tell me how to proof it he already got item 
and Is their any form available ,which i can fill and get needed info???
