Hello
The change in ebay feedback removal policy is not called for.
It was excellent policy wherein reputed sellers used to genuinely help buyers to get the desired resolution and in turn request them for negative feedback removal.
Now there is no such options then why will the seller spend his time & effort, when he knows no good news is there in the end.
This will effect both buyers and sellers.
With the onslaught of new selling portals, ebay should help to retain its old and trustworthy sellers, not push them or take them for granted.
Also would like to highlight the ebay guarantee claim adjusters don't even call us for a resolution and give refunds to buyers who are not eligible, since the products are under warranty.
Once they are refunded the buyer leaves us a negative feedback, the Feedback removal team says they wont remove the feedback since its refunded from ebays end.
It seems like ebay is trapping its sellers, and pushing them out of ebay system.
