Loss in Selling

Hi,

 

Recently I sold a high value electronics product on eBay,

 

Everything was as usual, until one day buyer informs me that someone tore open 

the secure package and took the product out. Then the miscreant glued the package

and the courier company marked it as delivered. There was discrepancy in the weight

of the package. Ebay debited the product value from my paisapay acount.

 

I used the service of a well known courier comapny.

 

This resulted in substantial loss to me as a Seller.

 

Since the terms and condition of courier service protects such kind of 

loss ( or i should say stealing) and most likely it is their employees involved

in this deed. I am feeling helpless.

 


Is there anything I can do about this ?

 

 

Any advice from sellers out there ?

 

 

 

 

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