I placed one item for auction, and got some bids. When the listing expired, the highest bidder refused to pay, with some flimsy excuse. "Since item is used, I don't want to pay." The item condition is prominently displayed near the Place Bid option, and if he didn't want a used item, he shouldn't have placed a bid. Beyond this point, he did not respond to any communication.
eBay's T&C clearly states that a bid is a legally binding contract, but the buyers don't take it seriously, and eBay does absolutely nothing about it. The only option I have is to claim refund on Final Value Fee and a report a buyer unpaid strike. The unpaid strike doesn't appear on the buyer's profile (or if it does, I don't find it easily), and one can only leave positive feedback for the buyer, or no feedback at all.
Anyway, I relisted the item, and now another buyer is doing the same thing. Unlike the previous buyer who at least refused to pay, this buyer is not even saying anything or responding to my messages. If the bid is a legally binding contract, why is it so hard to enforce? All that eBay has to do is make the buyer pay when placing the bid, and then at the end of the auction, all non-winning bidders can be refunded.
What a waste of time to sell on eBay.
