how eBay can help sellers to avoid negatives...............................

mobile-phones-etc
Community Member
Hi All,
i think if eBay just gives a prompt to all the members before leaving a feedback, like, are you sure with your feedback? or some thing pop up which says feedback once left cannot be revised, please use your feedback wisely. press ok to continue, cancel to revise.

this way i guess a negative feedback can easily be avoided, cuz most of the buyers leave negative feedback unknowingly, and eBay doesn't educate buyers on how to use feedback system effectively. i have seen most of the buyers leave negative or neutral feedback without even contacting the seller, so probably, we can include the check marks as well (should appear at the moment when buyer selects negative or neutral radio button) for eg.
1) Have you contacted the seller before leaving this feedback?
2) Was your seller unable to resolve your problem?
3) Are you sure your feedback is 100% genuine (think again if you are not 100% sure)
4) would you like to communicate with the buyer before leaving negative feedback?

if customer selects option 4, then they should be taken straight away to a message box where they can enter their question before leaving negative feedback, same mail should be forwarded to the seller on high priority with the subject line - question from your buyer before leaving -ve feedback. window to resolve this should be no more than 48-72 hours and the eBay should again send a mail to the buyer after that time to check if their problem is solved or not.if not then such seller 110% deserves a negative.

Not sure if it is practical to apply or not, but i seriously think this can reduce negatives in a great ratio.

any comments any one? buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.
buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.
Message 1 of 4
latest reply
3 REPLIES 3

how eBay can help sellers to avoid negatives...............................

mobile-phones-etc
Community Member
please read buyer as seller in the point 4. (line 100) buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.
buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.
Message 2 of 4
latest reply

how eBay can help sellers to avoid negatives...............................

mobile-phones-etc
Community Member
sorry line 11. buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.
buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.
Message 3 of 4
latest reply

how eBay can help sellers to avoid negatives...............................

My dear fellow all these solutions and much more have been suggested to ebay ages back but its of no use. See the main thing is that ebay wants to separate out what you can say "men from boys". ebay is not interested in sellers who cry over split milk everyday, they would rather prefer sellers who sell 3000 items a month and get 30 negative FB's and that no problem. It is the small sellers or in local language the chindi sellers who are causing major headache for ebay and this is one to weed out such sellers(read anti-seller policies). The future is quite clear provided you can see.

Have you observed a new trend in the past 15-30 days on ebay, most of the buyers now have resorted to giving Neutral FB in place of Negative FB which they have now come to know can be removed with the help of comm court. It is surprising to see that the buyer segment is much more organised than the sellers group on ebay.

Can you tell me off the cuff in how many posts have any of the ebay pinks responded to in the past 30 days ????, just think.
******************
Regards.
Raj Electroniks.
Message 4 of 4
latest reply