hi all,
i listed an item kaspersky 2010, link is given below
http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&rd=1&item=140389340042
now i sold it to many ppl, every one who bought read what is is and then bought it, i think every buyer must read what he is buying.
now a buyer whose id is http://myworld.ebay.in/rana_dastidar
bought it from me and i shipped it to him.
now he calls me saying that he saw the picture of box and it is on the plain cd , and he asked for refund
in my listing i clearly mentioned that i will ship in plain cd only,
now he didnt allowed me to explain that he misread the item description and said that i sent the pirated version.
now i have the box from which i have sent the key to him.
it is not pirated, i simply redistributed it to 3 plain cds and sold it to 3 diff persons.
now he is threatening me of negative feedback and my account suspension and blah blah
main thing is that he didnt allowed me to speak a single word, i kept on saying " sir , kindly let me explain , that you have misunderstood and if you have problem i will make a full refund" but he didnt try to listen and kept on arguing.
now as a seller are we like a slave and as a buyer he is like a king, that we have to pray in front of him just because he is threatening me.
kindly help me, what shall i do against this buyer.
amit saini