I've seen some sellers impose terms and conditions which include a clause that, if a defective item is returned for refund, the initial shipping charge will be deducted from the refunded amount.
This is completely unfair and illogical. If the item is returned because the buyer no longer wants it, then deducting the shipping charge and a reasonable restocking fee is understandable. But returns due to a defect in the product is an entirely different matter.
eBay should impose a strict rule stipulating that sellers MUST NOT deduct shipping charges when they refund the price of a defective product. It would not be unfair if the seller even pays the return shipping charge.
