Seller's money - Not safe with paisa pay Team

[sale8shop]

PaisaPay ID 26689061421

Item purchased on 15/05/10 and sent instantly and delivered to buyer on 17/05/10. Buyer intiated
refund as he wants to return item. but he did not returned item till date.

We have provided all detail regarding delivery on item to PAISA PAY TEAM.

ITEM WORTH RS. 8189/-, Paisa team approved refund without confirming that item is returned
to seller or not.

paisa pay never asked and confirm whether we have received the item back or not.

Now buyer posses the item, got refund. Not interesting in returning the item day one.

Anybody who is responsible from paisapay or eaby, please come on board and give explanation
on what basis this refund was approved ?????

paisapay is playing with sellers money to keep buyer happy, ebay feels that seller's on ebay
are became reach and they will not bother of this type of refund.

sale8shop

[rupsamcreation]

am a new seller on ebay.in. I have started selling products imitation Jewellery, glass painting. My ebay user ID is rupsamcreation. but after few days ebay suspended my account. I call customer care phone service but they didn't give me any explanation about what type of mistake I had made. BECAUSE THE FIRST LEVEL OFFICER OR SIMPLE EXECUTIVE CANT SOLVE THIS PROBLEM
When I tried to contact them through their helpline as well as through email and chat support, they didn't have any proper explanation regarding why my account was suspended. All they replied was "for security reasons". ebay doesn't provide any explanation regarding my mistake. Just say security reasons. I am So Frustated With Your Company I Like Beating My Self I don't understand what could be the security reason in selling immitation Jewellery? This type of statement makes me feel as if I have done a crime in selling immitation jewellry, glass painting. First Of All, The EBAY is The Worst Company Which I Have Ever Deal, Ebay Only Take Care of the Buyers Not Sellers


In short:

ebay offers no protection to the new sellers who ship their item to the buyer and their account is suspended.


I open new shop on your website but I can't list new products due to this suspension without any resons. Please solve the problem otherwise I will complait of ebay in consumer court.

Thanks

[rhtdm.6624]

Dear sale8shop

Please file a case in seller protection program. I think there is timeframe of 10 days. Do not make late. Do it fast.

Thanks
rhtdm.6624

[gadzetz]

Yes i feel it to that paisapay never support his sellers.he thinks that buyer is always right.

but they must create some system so that they can verify that who is on fault.

[shopwizard]

Hi

PaisaPay ID 26678288028

here also they refunded amount to buyer ever after providing all details regarding delivery of item to buyer. paisa pay not confirmed with us about this refund and deducted it from our account. No communication by them.

DSR like rating to paisapay is not 1,2 or 3. it is 0. they expect from us to perform and they failed.

[vishnupandey2010]

not good if paisapay works like this

[allindiaonline]

Vary Unsafe this Deal how refund paisapay this

[sale8shop]

Hi

Mr. Huzefa

I came know that you lead the paisapay team. I expect genuine and honest reply from you on this refund as my item is still with buyer.

What paisa pay thinks while refunding when item is not returned to seller ??????

They do not need to ask seller whether they have received the item back or not????

Is paisapay guideline changed ?????

Hope to have reply.

sale8shop

[amitava123gems]

Forgive me please. Is it chargeback?

[linuxsims]

I have only bought things at ebay and am not a seller. I have been buying since 2005 and bought around 20 items till now, only once I have been stuck in a fraudulent transaction wherein my money was given by ebay.(minus shipping charges.. this was the old system before paisa pay).
I feel paisa pay is an important instrument to protect buyer's interest but it should not be arbitrary and hurt sellers without transparency. This will reduce seller community in the long term and reduce choice for buyers. I hope ebay is able to open its ears and able to resolve such case and make sure they never reoccur again.

[yazad_healthcare]

I fully support you. There is no seller protection as I have known here on ebay.in. I sold a used Nokia E90 for Rs 8000, which was not refurbished, or repaired, but it had paint peel off and re-buffed with new black colour. The buyer received the item, started using it and did not confirm delivery on ebay. Now he says I will return the item because the paint is comming off. I had clearly mentioned about the condition of the handset and also that the phone will not be accepted as return or refund.

So he wants to unofficially retain the phone and also avoid paying for the item. I will never sell anything again on ebay in future. God knows what he will do with my phone and when and how will I ever get it back.