PowerShip Changes

[seemak@ebay.com]

Dear Members,

Please use this forum to post your questions / comments on PowerShip changes announced on March 25th 2013. We will be conducting a Open house on these changes on 28th March between 3 PM and 5 PM.

Regards,
Sameer Yadav

[rajelectroniks]

Sameer sir,

By when is the 250gm slot going to be active ?? and
by when will DTDC be active for non-metros (Tier 1-2 cities), sir please give dates.
*********************

[seemak@ebay.com]

Dear darksmart1,

Thank you for your query.

We will check the status of your activation and get back to you EOD

Regards,

Powership Team

[seemak@ebay.com]

Dear ezeebargain,

Thank you for showing interest in enrolling for Powership.

We are launching a new batch of powership sellers next month before that we will ensure that our representative gives you a call
and explains you all the benefits of powership which for surely cant be discussed in short.

Regards,
Powership team.

[pc_gaming_store]

Hello Seema/Sameer,

We have received the email Anand Shinde on March 26 for signing up for the PowerShip program and we have accepted the T&C and sent an email to Inlogistics@ebay.com on the same day itself.

While we are excited to try out something new, we have a few questions:

1) We primarily deal in lighting products. Hence till date, when we sent our items, we ensured proper packaging to avoid damage in transit as this is the biggest concern in lighting products. It is for the same reason we use Speed Post, TrackOn and Safexpress as they allow special transit for fragile items.

Per what I have read, products in the lighting category are part of the Powership program but from what I understand we have to use your packaging material only. Can you please shed further light on what sort of packaging material is this? Is it just the outer wrapping or something else?

2) We are hoping supply of the packaging material will not be a problem in Hyderabad. In the earlier days when eBay used to provide packaging material to PowerSellers, supply was always erratic.

3) We understand that if we offer PowerShip, we can then automatically start offering Cash-On-Delivery as well on products which we choose up to Rs. 25,000. Is our understanding correct? Also, can you give some stats around eBay COD and rate of returns (buyer chose COD but didn't accept parcel). How are such situations handled?

Thank you.

[seemak@ebay.com]

Dear ezeebargain,

Thank you for showing interest in enrolling for Powership.

We are launching a new batch of powership sellers next month before that we will ensure that our representative gives you a call
and explains you all the benefits of powership which for surely cant be discussed in short.

Regards,
Logistics Team

[mobilestore4u]

Dear Sameer,

Thanks for details. I like to know why manual courier choice option is not available if still pin code served under powership as earlier I had mentioned that fedex, bluedart not pickup package without state forms. So in those cases why we not get manual carrier choice option?

Thanks

[seemak@ebay.com]

Dear rajelectroniks,

Thanks for the question

We are getting 250Gms slab activated on 9th of april 2013 and for the serviceability of DTDC for pickups to your location we would like to inform you that we
to inform you that we are having pickup service only available for mumbai and delhi as off now as this is a testing mode but surely we will have the same activated for pan india in the mid of April

For delivery we already have DTDC for all the locations in India

Regards
Powership Team

[seemak@ebay.com]

Dear pc_gaming_store

We welcome you onboard of Powership family.

1.To answer to your first question that it raised eBay provides you a packing material ( Flyer / Tapes) which is a material in which the shipment has to packed in.
to have a safer travel worthy packing you can use a bubble wrap or box packing for the same as many of our other seller do to safeguard the shpts.
If still any further damages to the shipment we will surely get the same investigated from the LP


2. Regarding packing material we proactively send the same to all the sellers keeping in records your monthly transactions, if at all there are any shortages at your end,
you can surely get in touch with us at our contact details which will be shared.


3. We are happy to know that you want to list your items in COD, to list the same you can choose up to the max value of Rs.50,000.
To get the info on the rates you can click on the below link.


http://pages.ebay.in/help/sell/powership/rate-card.html



Regards
Powership Team

[seemak@ebay.com]

Dear mobilestore4u,

Thanks for details. I like to know why manual courier choice option is not available if still pin code served under powership as earlier I had mentioned that fedex, bluedart not pickup package without state forms. So in those cases why we not get manual carrier choice option?


Regards,

Powership Team

[pc_gaming_store]

Hello Seema/Sameer,

Thank you for your reply. We have gone through the link and a couple other links (such as http://pages.ebay.in/help/buy/buyer_COD_process.html) that you have mentioned in your previous post.

1) We understand buyer has to respond to a SMS confirmation and also gets a call from eBay to confirm the COD transaction which is great. If we dispatch an item by COD and the buyer refuses the item, are we still charged the shipping cost? I understand form the link there are no RTO charges, but is the shipping charge charged?

2) Is there any facility to mark items as fragile when using PowerShip (since the items are glass items)?

Thank you.