My concerns about selling on eBay

[eccolade]

I am a very happy eBay buyer and have picked up some great stuff over the years, especially from my US account.

Now, for the first time I wanted to sell something, a new Laptop I picked up from the US but am not comfortable selling it only through PaisaPay and not having the flexibility to only offer a 'Buyer Picks up' in Delhi to avoid any potential fraud or hassle where a buyer might claim that the product was damaged/ defective. On a buyer pick up, he can check/ test and pay on a as-is basis after paying through eBay.

EBay seems to be biased towards Buyer-Protection and I am not too sure about their Seller-Protection processes.

I MUST highlight that I have no complaints but this is more of a query. Do the sellers here have any thoughts, comments and experiences with the dispute resolution process? It's 10 pm and Live Customer Service is unavailable now, which is kind of surprising in our 24x7 BPO country.

One specific question, can I set conditions for buyer's location/ ebay tenure or past feedback record?

[indraneel@ebay.com]

Hello eccolade,

Thank you for posting on our community boards! we are happy to be able to update you on the concerns you have on Selling on eBay India :-).

Firstly, I'd like to thank you for your pro-longed association with us over the years!

Regarding your concern on selecting a payment method for selling your item (Laptop) on our platform, I'd like to highlight a few key points which I think would be helpful to you and give you more clarity on the benefits of using PaisaPay:

1. PaisaPay is not only convenient to use, but it also offers sellers industry leading protection against fraudulent chargebacks. Hence you are protected while you sell your item.
   
2. You will be able to offer your buyers the convenience of paying in 3 or 6 monthly installments (EMI). Thus ensuring that you dont miss out any potential buyer for your item.
   
3. Your payments will be transferred to your PaisaPay account online as soon as the buyer confirms receipt of the item. This means no more hassles of depositing demand drafts/cheques and waiting for clearance.
   
4. While you always tracked your eBay activities from your My eBay, a new section titled “My PaisaPay” will help you keep track and take action on all your PaisaPay transactions. My PaisaPay will be available from the left-hand navigation panel of My eBay.
   
5. To ensure that no party bears the loss in an unfair manner we have PaisaPay Seller Protection Program.
   

Buyer requirements allow you to block buyers from bidding on or purchasing your items based on criteria such as their country of registration and their buying history on eBay.

To add buyer requirements to your listings:

In My eBay, under the My Account column, click the "Preferences" link.

1. In the Seller Preferences section, click the “Edit” link. The Buyer Requirements page opens.
   
2. Select your buyer requirements. These include blocking buyers who:
   
   
   
   • Are registered in countries to which you don't ship
     
   • Have a negative feedback score
     
   • Have received Unpaid Item strikes
     
   • Are currently winning or have bought '1-100' of your items in the last 10 days
     
   
   
3. Click the Submit button to save your requirements.
   

To limit buyers based on their User ID, please click here Managing Bidders and Buyers.

Hope the above information was useful!

Please feel free to post on this thread should you have any more concerns.

Keep Posting :-)!!!


Regards,
Indraneel