Real Phoenix,
You are senior member of eBay. I am really wondered how you have given such statement here?? I agree some of the buyers are really co-operative and we appreciate them. But some of the buyers are non-cooperative & likes to leave negative feedback without communicating with seller or also sometimes they leaves feedback comment as ....is not working or etc... In such cases we try first to contact to the buyer. If he not want to co-operate then we not have any other option then raising appeal in CC. Also CC decision based on the all the issue details. Its not like that they are giving blindly votes to the seller. I am sure that this information you have but I think you have forgotten this. So just I am giving you a reminder. Please do not spread such comment on eBay. Already many buyers are taking advantage of such things & creating trouble to the seller.
Regards
rhtdm.6624