Help on Using Community Boards

sapana@ebay.com
eBay Employee
eBay Employee
Hello Everybody,

A warm welcome to the community discussion boards.

Community boards are a great place where users come together and discuss various issues, both related and not related to eBay. In the process, they gain from each other’s knowledge, share their success and disappointments, help others, make friends and most importantly have fun.

This is a place where eBay India users can sit and relax while spending time on their various eBay activities.

Here is some quick help on using the community boards, and making your posts more interesting and personlised.

To interact on these boards, you will need to register first - it's easy and free! Also, please take the time to read and familiarise yourself with the eBay Board Usage Policies on http://pages.ebay.in/help/policies/everyone-boards.html

How to read posts
To be a guest and simply read discussions, or "lurk", you do not have to log on. Simply click on the discussion topic you are interested in reading. However, if you sign in, you get to see all the new and updated posts since your last visit.

How to log on
On the Community page, on your top right hand side, you have a button for sign in. Similarly in every board, on the top there is a button to sign in. You can use your existing eBay user id and password to log on.
By signing in you get to see all the posts that are new or updated since your last visit. If you do not have an eBay User ID, you will need to register

How to post a new message
Sign in to the boards and either scroll down to the bottom of the page or click the "Post Message" button in the toolbar and then type your message into the text box. If you want to add special formatting such as bold, italics, bullets, etc. or insert links or images, you can use regular HTML tags in this text box or use the shortcuts given in the post message button box.
When you are ready, click the "Post Message". The page will then reload and your message will appear with the others.

How to use spell check
Prior to clicking "Post Message," you can check the spelling in your message. Simply click the "Check Spelling” (ABC with a tick mark) button on top of the text box where you've been typing. When you are ready, click the "Post Message" button.

How to start a new discussion
When you want to start a new discussion, click the "Post Topic" button at the top of the chat board page. You must be logged in to the boards to see this button.

How To Navigate Through A Discussion
To navigate between the pages click the previous or next tab on bottom of the page

To get to the last posts, click the "See last Post" button at the bottom of the last post on your list.

If you are not able to see beyond the first message, just hit on the page number and you will be able to see the whole page and the messages.

Watches, Settings and Search Functionality
Watches: To keep an eye on the discussion of your interest, you can choose to watch the discussion. This will ensure that you are mailed whenever any response is made on the watched post.

Settings: Create your own signature; customize it according to your personality. You can use HTML to make your signature more personal. To get some cool HTML tips check this out: http://members.ebay.co.uk/ws2/eBayISAPI.dll?MfcISAPICommand=ViewUserPage&userid=mr_plopster

Search: Search and Advanced search functionality gives you the ability to search for all the posts made by a particular member, date wise or topic wise.


Glossary of Terms
A Discussion is a collection of messages on the same topic. Discussions are also known as "threads." You can post messages in a discussion, or click "Add Topic" to begin a new discussion, if you don't find an existing one that fits what you want to talk about.
A Post is a message made to a discussion by a member who is logged on.

If you have any questions, please Contact Customer Support at http://pages.ebay.in/help/contact_inline/index.html

Warm Regards
Sapana
Community Development Team
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Help on Using Community Boards

dpalani1001
Community Member
I buyed one sony xperia s mobile with cost of rs.21.900/- during the carinival period. I also chosed one nokia x2 mobile as gift. Even 60 days after, no free gift was recieved from ebay till now. Pls help!!!!!!!!!

MY USER NAME:dpalani1001
MY PAISA PAY ID:32383273230
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Help on Using Community Boards

hi
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Help on Using Community Boards

sanjaikmrai
Community Member
eBay you are doomed for destruction. Wait for some time you will be wiped out of ecom business.Cheaters will be recognized by the people and rejected from market. i am watching and waiting for your end.
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Help on Using Community Boards

sonal.tex
Community Member
Ebay guarantee has finally shown their faces
highly disappointed with the customer support
I had sold an item and the only mistake from my side was i delayed in updating shipping details
The customer has received the item and he has given me feedback too..what more i have the dtdc track id as well but ebay asks me to send an attachment of pod which dtdc has refused that they cannot send pod only because the system has initiated for refund
In this case wat should i do
I stand no where between ebay and the courier services
My paisa pay id is 32716838092
Its been more than 20 days now my remettance is on hold and ebay is help less to do anything
I wonder if it would have been a big amount what would i have done
Pathetic customer service from ebay
Cant trust ebay anymore
No more future transactions with ebay from my side
beware of ebay guarantee
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Help on Using Community Boards

ganj555
Community Member
Hi,
i will purchasing Santoor Sandal & Almond Milk Pack of 4, 100g Each @ Rs.19/- on 02-03-2013 in morning 10.13 am and amount also deduct from my account but still its not show in my ebay account and also we have not received any message from your end regarding my purchasing.
please solve my problem as soon as possible.
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Help on Using Community Boards

native_age
Community Member
Hi,

We had applied for Powershipping on 7/3/2013.We have been getting response that the matter will be forwarded to the concerned department. Till date we have not received any reply. We have tried calling your customer care,but of no result. kindly advise.
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Help on Using Community Boards

lataindu16
Community Member
Hi,i bought a bluetooth portable speaker in Feb'13. Within two months of its usage it has developed a defect.
Cab e-bay help me in solving this problem ???
Item ID :190780556324
Paise Pay ID :33059443102
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Help on Using Community Boards

kiranpaul_jana
Community Member
Dear Ebay,
Please provide proper details like 'date of delivery' for below product,

PaisaPay ID 33784891183


As I have seen in My ebay, the expected date of delivery is displayed as 17 June 2013.
But as per ebay policy if product not delivered within 5 working days, the money will refund automatically.

Please provide the complete details because I'm tensed.

Thanks,
Kiran Paul.
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Help on Using Community Boards

prashant1288
Community Member
Ebay gift not received.
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Help on Using Community Boards

Horrible customer service and serious lack of professionalism. I am trying to list items in watch category which is restricted category. I have filled the form and sent out all the requested details and after few days after trying and retrying, I got a reply from a person named "Varun Mishra" confirming that my account is good enough to list items in watch category. I tried and the restrictions were still there. I called up the customer support and they were not aware what I have gone through. I have then sent out the details but they dont know how to read the emails. I have asked for a supervisor, I was kept on hold for nearly 5-7 minutes and then I was informed that the Supervisor is not available.

 

 

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