EBAY- ANIMAL WORLD AND BUNCH OF JOKERS
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on 15-10-2005 01:31 PM
EBAY ANIMAL WORLD AND
BUNCH OF JOKERS
Classic example of these Bunch of Jokers behave in Animal World(Ebay Zoo)
Recently ebay bought SKYPE (Voice over internet) for 2.6
billion USD.
This is what EBAY CEO-Meg Whitman had to say
Meg Whitman
I’m excited to let you know that eBay plans to acquire Skype, the
leader in online voice communications.
Skype has set a new standard in online voice communications with
outstanding sound quality and unmatched ease of use. And like eBay,
Skype has a fast-growing community -- some 54 million Skype users around
the world already use their PCs to talk with one another.
And best of all, conversations between Skype users via PC are free. You
can get up and running on Skype in just a few minutes. Just go to
http://www.skype.com/go/x.home to learn more and download the free Skype
software application. Try it ,its fun!
Over time, we intend to make voice communications a part of the eBay
marketplace . A huge step forward in making transactions faster and
easier, as well as bringing even more interactivity and humanity to the
eBay Community.
After reading this I asked Ebay
Customer support this question-
MY QUESTION IS- CAN I USE MY SKYPE
NAME IN MY LISTINGS?I have been using Skype for some time now.
Regards
Rakesh Jain
The reply I received from Customer Uncare Support
Hello Rakesh,
Thank you for taking the time to write to us with your query about
whether you may use your Skype ID in your listings. My name is Neena and
I would be happy to assist you with your question.
You are permitted to include your Skype ID in
your listings, Rakesh.
Please note, however, that you are not permitted to include Skype
buttons in your listings but only on your About Me page.
I hope that this information is useful, Rakesh. If you have any further
questions please do not hesitate to contact me again. I will be happy to
do the needful and be of further assistance.
Regards,
Neena
eBay Customer Support
After getting the clarification from them ,I included my
Skype ID in some of my listings.
AND THE SHOCK I GOT.All
those listing were removed.The reason was I put my Skype ID in the listing.
Dear builddirections,
We appreciate that you chose eBay to list the following listing(s):
7553793068 - 512 MB SONY MEMORY STICK PRO
7553747253 - 512 MB SONY MEMORY STICK PRO
7553747274 - 256 MB SONY MEMORY STICK PRO
7553808130 - 512 MB SONY MEMORY STICK PRO
7553767605 - 128 MB SONY MEMORY STICK PRO
7553813004 - 256 MB SONY MEMORY STICK PRO
7553816109 - NEW Sony Power Charger 4 ,2300 Rechargeable Batteries
7553816196 - 1GB SONY MEMORY STICK PRO
7553778523 - 1GB SONY MEMORY STICK PRO
7553801935 - 256 MB SONY MEMORY STICK PRO
7553767314 - 1GB SONY MEMORY STICK PRO
7553767612 - NEW Sony Power Charger 4 ,2300 Rechargeable Batteries
7553801009 - 128 MB SONY MEMORY STICK PRO
However, your listing was in violation of eBay's Circumvention of eBay
Fees policy and has been removed from eBay. We have credited all
associated fees to your account and notified eBay users associated with the
transaction that it has been cancelled.
We would like to take this opportunity to let you know what part of
your listing is not permitted.
Your listing(s) contains the following information:
IF YOU HAVE ANY PRODUCT QUERY CALL ME ON MY SKYPE (my Skype ID------)
We thank you in advance for your cooperation.
Regards,
eBay Trust & Safety
When I contacted customer Uncare support ,this is what
they had to say-
Hello,
Thank you for writing to eBay's Customer Support. My name is Neena and I appreciate the chance to answer your question concerning the recent
removal of your listings.
I understand your concern in this situation and I appreciate the time
you have taken to contact us with this information. At the time you had
written in it was global policy that members were permitted to include
there Skype User ID within their listings. However, since that time the
policy regarding Skype contact details has been reviewed and the policy
has been revised.
Regards,
Neena
eBay Customer Support
First they allow some thing(Skype name in the listing)and without informing
remove my listing saying the policy was reviewed and has changed.How the hell
will we ever know the changes in the policy?Was it not their responsibility to
inform me of this change?Why do they always behave like a BUNCH OF JOKERS!They
always treat sellers like animals,As if EBAY IS THE WORLDS LARGEST ZOO-or
JUNGLE RAJ.
ZOO ID-builddirections
]:)
EBAY- ANIMAL WORLD AND BUNCH OF JOKERS
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on 16-10-2005 11:55 AM
I can understand your pain & frustration as I am sailing in the same boat.But on reviewing your issue,I found that in first mail you received from Miss Neena,she has mentioned that "You are permitted to include your Skype ID in your listings, Rakesh.Please note, however, that you are not permitted to include Skype buttons in your listings but only on your About Me page
And the clarification she gave you after listings were removed.."At the time you had written in it was global policy that members were permitted to include there Skype User ID within their listings. However, since that time the policy regarding Skype contact details has been reviewed and the policy has been revised".
If you read both mail carefully you will see,she has permitted you to list skype in your "ABOUT ME" page & not listings.But she gave you a wrong clarification after the item was removed.She shouldnt have to misguide you in second mail.
To my personal opinion Neena is a very good person but on customer support she is not as good as she has to be.I faced such problems in past.
Further I support you for the policy of removing the listings without informing & without giving us some time limit to remove ourselves as far as listing are not much serious to remove it instant.And the worst part is holding payment of removed item by paisapay.
If you need any further help,I am with you.
EBAY- ANIMAL WORLD AND BUNCH OF JOKERS
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on 16-10-2005 11:13 PM
I guess the only goof up here is that the first response from eBay India Customer support was wrongly refered to "the GLOBAL policy" and failed to inform you about the eBay India rule regardign this.
In some other eBay sites you are permitted to enter your contact details int eh listing. THIS HOWEVER on EBAY INDIA IS NOT PERMITTED.
SKYPE Id can be used for contactign the seller directly ... hence not allowed in ebay.in ... but may be allowed on ebay.com
ANd ya dont be surprised if you see posting.id.in coming up in thsis listing any saying ... "i dint read your stuff as its too bugging and you have used html tags wrongly.... blah blah .." .
Superstores_Tech
ANkur Agarwal
Experience not AGE !!!
GEt on!!
Ankur Agarwal
