This Forum has ended on 31st Jan. but still exists on the pages like Shahid Minar.
It was a bogus step towards Feedback issue redressal. In my case, this Forum put the last nail in the coffin. Absolutely worthless decision was given.
I filed a genuine complain for first negative, buyer didnot replied, Forum decided that Negative will remain. Next to impossible to understand, on what grounds, Honourable Juries decided so.
As long as I see this Shahid Minar, I cannot forget this injustice.