Buyer not interested in buying

kaushikonly
Community Member
Hi,
I have sold one item in ebay, where the winner suppose to buy,but for the last one week he has not shown any reply or interest.
Please advice what to do?Can I re-auction my item again?
Any advice will be highly appreciated.
Regards,
KD
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Buyer not interested in buying

booker.in
Community Member
You've to keep mailing to the buyer, send payment reminders, but don't be intrusive. You can send one mail / payment reminder a week! Or you can call him/her if you've got his/her phone number, if it's worth the price of your item.

Relisting your item now may not be a good idea, because some buyers take time to pay. I've waited as far as one month to get paid, though it was very annoying and sometimes made me wonder about the genuineness of the buyer.

Unfortunately, you can file the UnPaid Item process (UPI) only 45 days after the sale. You have to wait for one and a half months before filing a UPI so that amount you paid for eBay for the item is credited.

booker.in

PS:

A buyer placed an order with me for a book a couple of weeks back. He chose wrong shipping charges and forgot to add the outstation cheque charges, though both were mentioned clearly on the order page. I got no response from him, but got spam, him being the referrer. Meanwhile another seller gave him a negative rating saying he's not responding to e-mails after ordering. Same story here. Now I've to wait for one and a half months before I file a UPI and rate him negative.
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Buyer not interested in buying

booker.in
Community Member
Try contacting the buyer again, by mail of phone. If it doesn't work, just file a UPI (UnPaid Item) process and relist the item.
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Buyer not interested in buying

sapana@ebay.com
eBay Employee
eBay Employee
Hi kaushikonly and booker.in,

I happened to check out the UPI process and I found that a seller can file a UPI up to 45 days after the transaction date. However, normally a seller waits for 7 days before filling an UPI.

Check out his link to know more about UPI:
http://pages.ebay.in/help/tp/unpaid-item-process.html

Warm Regards, Sapana
Community Development Team
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Buyer not interested in buying

cellphonewala
Community Member
You can file a UPI (Unpaid Item) reminder 7 days after the sale and file for FVF (Final Value Fees) Credit, 7 days after filling the UPI reminder.
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