I don't know exactly what is happening on eBay. From last 2 weeks I am getting unfair negatives, unfair replies and unfair claims. Below are some examples.
1. Buyer brought Zen manufacture warranty product which he got in company seal pack box. After getting he said that he is facing battery backup issue. When I asked him to visit service center he left negative Community forum also given vote against us. What is sellers mistake in this case? Seller is not god and how will he come to know that product inside box have any issue.
2. Buyer brought Lava A9 Sealed pack phone. After getting it when I asked him to confirm he said that he got seal pack phone but no memory card he got in phone. How is it possible? Manufacturer warranty product on box too clearly mentioned in box it contains 2GB Memory. Buyer said if you not provide me 2GB I will leave Negative for you.
3. Buyer brought Micromax Android After the receipt when I called him to ask about product receipt confirmation he said that he want Micromax Android Dual Sim Phone. In description is also clearly mentioned everything about product. Now buyer is saying he want dual sim as u sent single sim phone. I am leaving Negative and he left that negative. Now he is not picking up a call disconnecting my call after looking my number on screen.
I don't know what seller should now? What is sellers mistake? Why seller should suffer from all this headache. One of my buyer said that customer care people told him to leave negative feedback for seller. Instead of contacting and resolving the concern. Can I know exactly what is going on eBay. If you not want sellers tell clearly we will stop selling on site? Why you are making unfair policy's where sellers are punished when they are not in fault.
