BUYER HAS GIVEN US NEG FEEDBACK BUT ITEM WAS SHIPPED. HE SAYS REFUND MONEY, DON'T WANT ITEM AND YOU SHIPPED IT LATE AND I WILL NOT SIGN THE COURIER SLIP. THEN HE GIVEN US NEG FEEDBACK SAYING REMOTE OF THE TOY NOT WORKING PROPERLY.
WE HAVE ALSO INFORM eBAY BEFORE HE HAS GIVEN NEG FEEDBACK, THAT THIS CUSTOMER IS SAYING TO GIVE US NEG FEEDBACK AND THEY SAID WE WILL SEE AT THAT TIME.
NOW NO ONE IS TAKING ACTION . WHAT SHOULD I DO. CUSTOMER NOT PICKING PHONE ALSO
