Dear nauticalmartus,
We are sorry know about the issue faced by you.
We request you to kindly raise ticket on the issue faced along with the required screenshots & details under the "Resolution Center" of eBay Global Shipping : https://www.ebayglobalshipping.com/resolution-center-seller-interface
Incase you do have an assigned account manager, please feel free to connect with them on the further steps.
Our team would accordingly get back to you.
Regards,
eBay IN CBT Team