Dear zubedagems_jewellery,
Greetings from team eBay!
For any account related queries we request you to kindly connect with the eBay customer support team : https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000
If there is any account manager assigned to you, then an intimation email would be sent to you at your registered email address.
If you are looking at receiving support on how to manage your account on eBay, then please do join us for the eBay seller trainings : https://sellglobal.ebay.in/seller-center/training-sessions/
Regards,
eBay INCBT Team
