Dear kavyaenterprises,
Greetings from team eBay!
We request you to please check your eBay "My Messages" for any communication shared by eBay on the assignment of your account manager if any.
Incase there is no mail received, then please connect with the eBay customer support team (link mentioned below) for your account related queries:
https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000
To get information on eBay processes, do attend our educational seller training webinars. Here is the monthly calendar link: https://export.ebay.com/in/resources/training-calendar/
You can also subscribe to our YouTube for more educational videos : https://www.youtube.com/@eBaySellersIndia/playlists
Regards,
eBay Team
