Very shocking Paisapay is acting illegal

[lvrrajan]

Hello,
I hav not received any payments from ebay after 28th Nov payment cycle.i just got a mail on 28th stating that u will recive the DD in few days after that i havent got my DD and even after mailing to ebay many times only the automated bots reply and thank me there is no reply from ebay at all.Now they hav taken hold of Rs 30,000 of my money without any reason and dont even bother to respond me.

Today another shocking thing happened when i checked my "sent items" box in the "TO" column it displays
"eBay (Not a registered user)" i wonder wats happening does it mean that ebay is not even receiving my mails or the server is down.

Ppl pls check out ur sent items for recent mails to ebay and post here.


Subject: Question on a pending PaisaPay payment Received: 14-Dec-2006
From: lvrrajan Expires: 12-Feb-2007
To: eBay (Not a registered user)

PaisaPay > Selling with PaisaPay > Question on a pending PaisaPay payment

Item number(s):
170051444734

[babin06]

Same with me. They have hold my payments since 24.06.2006:

Paisapay Cycle Amount
24.10.2006 Rs. 7,811.68
31.10.2006 Rs. 25,209.70
07.11.2006 Rs. 110.98
14.11.2006 Rs. 747.88
-----------------------------------------------
Total Rs. 33,880.24
-----------------------------------------------

I have received some chargebacks for Rs. 7500 for which I have faxed the required PODs. I have been chasing them since 1 month now and everytime I receive a reply under periodical review they need some more time.

Even I tried to talk and after talking came back with the same reply.

Just think a huge amount of mine is stuck and I had no other option rather than withdrawing my listings. I have also gone through their policy and nowhere it is mentioned that they can hold payments for any cause whether periodical review or chargebacks.

Due to some personal problems I was unable to take any suitable action against them, but now I have taken the folowing 2 steps against eBay:

1. I have informed this irresponsibility and unlawful act of Paisapay to RBI by logging on their site:

http://www.rbi.org.in/scripts/helpdesk.aspx

and sent them a mail in writing to :

Dr. Y. V. Reddy
Governor
Reserve Bank of India
Central Office
Mumbai 400 001.

and

Shri Ashok Kumar Jha
Secretary
Department of Economic Affairs
Ministry of Finance
Government of India
New Delhi.

2. Secondly I am taken legal action by firstly lodging an FIR with local police station about Fraudery of eBay and secondly have hired an advocate to deal necessary legal proceedings.

I will update on proceedings accordingly.

[bestofkashmir]

Hello,
I strongly believe that PaisaPay has had a change in the managerial staff recently and they are earning interest out of our hard-earned money, because these reviews started recently and I've been selling for more than a year now. Seen nothing like this before.
We should also try to find out who orders these reviews!

Hope for the Best
Shahnawaz

[lvrrajan]

After mailing them so many times,i got a reply stating the same reason "periodic review" and they need a POD.I mailed them asking them the reason and yet to get a reply.

The live chat feature doesnt even work

But they keep on calling me to make my seller fees i said "how do u expect me to pay it when a huge some of my money is on hold with u" ,again same reply "ill check out and get back to u soon sir"

its extremely frustrating,i think there are many psomes
ppl here cheated by ebay we all shld join together and take some legal action against them.

[babin06]

I would better suggest better inform this to RBI and they will take steps against Paisapay

[silicondhaba]

The only reply RBI will give is

"We have no role to play in this case"

You will need to go via the long route. Sue them that means >?

Are you ready for that?

[babin06]

Have you tried or just thinking that RBI will give back the answer you provided?

[global_gaurav]

Guys!

I'm in the same boat. From last week of november, ALL my payments went on HOLD (around 40k). Reason? Periodical Review.

I sold a camera to a gentleman and he personally visited to collect the same and therefore I've no POD. He has already left a wonderful feedback for me but that doesn't matter to EBAY. They say they want a confirmation email from Buyer's registered ID.

The most frustrating part has been the fact that EBAY wants ME (the seller) to guide the buyer to update ebay. I mean, why is it a seller’s job?

If the buyer is a bit novice, the SELLER has to kind of SPOON-FEED the whole process to the buyer. And even after doing all that, if the buyer makes a single mistake, all the email and phone communication process eats up more then 10 to 15 days, you know. And oh, what about all the humiliation to keep requesting the buyer to update EBay as you're on their mercy, at this point in time?

After all, when the sellers payments are blocked, he sure will run around where ever you tell him to, right?

After over 30 days of communication, today I understand that the Buyer has to:

Logging into his account and then use
Help > Contact Us
to send the email to eBay, any other way is not acceptable.

And all this is my job to first understand and then run behind the buyer to make him do it, and only after which the 'REVIEW' process can START!

I think having a common platform, something like Dispute Console, for the REVIEW process would make so much more sense. But who knows, what the Grand Daddy is thinking?!

[lvrrajan]

No respone from ebay..ive mailed them so many times for which im getting u only automated reply thanking me tats all..what abt other ppl..?pls post ur status..