Paisa Pay.....

[kalingabull]

On 08/02/2006 at 16.08.59 I had bought a Philips Mobile Phone using my Credit card through Paisa pay and the paisa pay ID is:16348599054 and the Item Id is :6480820738.But I am sorry to say that till now the paisa pay status shows pending and I have received no communication from ebay or paisa pay about the status of the payment.Kindly let me know why this delay and if at all my credit card payemnt has been accepted or not by paisa pay/ebay.If for confirmation it will take 4days then how much time it will take the product to reach me.It is not the first time earlier also this had happened.Please look into the matter and post a reply at the earliest possible.....Kalingabull

[kalingabull]

I am really very very dissapointed with the attitude of the ebay paissa pay staffs.Even after 48 hours of my posting my problem no one has repled to my discussion nor the status of my payment is changed.If this is the attitude of the staffs then I am sorry to say in future I might not purchase any thing from ebay.I need a fast and quick reply to my above discussion....Please treat this as most urgent......Kalingabull

[rohit@ebay.com]

Hello kalingabull,

Firstly, our apologies for the delay in your payment.

In future, I would request you to please contact our PaisaPay Support through the 'Contact Us' link, for any specific account queries you might have. The discussion boards are not a forum for Customer Support redressal, but for users to discuss their trading experiences with other users, and with eBay.

You can contact Customer Support through the Contact Us link - http://pages.ebay.in/help/contact_us/_base/index.html.

You can also use our Live Chat facility which can be accessed through the Home Page.
Thanks and Regards,
Rohit,
Community Development Team