I have requested for packing materials in new Ebay form for Bag No. 3 and I have received Bag No. 1

I have requested for packing materials in new Ebay form for Bag No. 3 and I have received Bag No. 1 only. That is also after 20 days. Now I have not a single Bag no. 3 wheras 90% of my products fit in Bag no. 3 only. I do not know how to pack from tomorrow onwards. What is the use of new form system for requesting packing materials, I could not understand.

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