Can I set a preffered courier company for all of my shipping? I hate the service of Blue dart
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05-11-2013 05:39 PM - edited 05-11-2013 05:42 PM
Can I set a preffered shipper for all the transactions? I hate the service of blue dart. I prefer indian postal service or Fedex.
Below is my mail to blue dart customer service.
I am expecting a courier through Blue Dart (Way bill no: 69043284310).
Ebay website shows that the item has reached vapi on 2nd of November, and today is 5th and till now I haven't received any call nor the item.
I have visited the Vapi branch since I was unable to get through the contact number of Vapi blue dart due to wrong number published in your website. Blue dart office was open however they said today office is closed from 3.oo. I visited around 3.30 and it’s unbelievable that a reputed company like Blue dart closes their operation by 3.00pm. Even the people never bothered to listen to what I was asking. They kept on repeating that today we are only till 3.00 and asked to contact other persons. This is not the first time I have issue with Blue dart several of my couriers have been shipped back to sender saying that the address in out of delivery area. If it is outside delivery area, then why do you accept the parcel? You should learn from the service offered by FedEx. You don't believe, once FedEx delivered my product at our door step and the delivery boy waited till we reach our home as we were out that time. If you don't deliver at my place, I don’t mind, at least call me and ask if I can come to your office and collect the courier. Really irresponsible and pathetic service. I will be send a complaint to consumer complaints center and also suggest ebay to change their preffered partner from blue dart to India postal or fedex who gives unbelievable service at least for me and I would never suggest your company to anyone.
You should bear in your mind that customers are your king and not your servants. Train your people to how to behave with the public. Details I found in ebay website below:
Courier name: BLUE DART
Airway bill number: 69043284310
Remarks: Shipped through preferred partner
Mode: Domestic Priority
Weight: 500.0 grams
Status
Description
Location
02/11/2013 11:50 In transit Delivery Delayed VAPI
02/11/2013 11:05 In transit Shipment Inscan VAPI
