product not recived 290036651757

aryansharma2006
Community Member
I have purchased 2 gb 7-in-1 mp3 with 6 months warranty (290036651757) from jam0890 but till date i have not recived my product.
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product not recived 290036651757

emailswarup
Community Member
Hi,
Sometimes there are delays in courier and its best to get in contact with the seller. Hope your item will be delivered at the earliest.

In case its delayed by more than a month then its best to file an Item not received dispute. It will enable you to solve the problem mutually with the seller or get refund as per ebay norms. .
Best Regards 😄
Swarup
Kolkata

.
Best Regards 😄
Swarup
Kolkata

Message 2 of 9
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product not recived 290036651757

aryansharma2006
Community Member
If i not recived my item then i want complete refund of my money.
Message 3 of 9
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product not recived 290036651757

jyotina@ebay.com
Community Member
Hi aryansharma2006,

As mentioned by emailswarup, there can be some genuine reasons due to which the item delivery is delayed.

You can contact the seller either via email or phone and here are the steps on how you can request for the seller's contact information:

- Click on the 'Advanced Search' link located at the top of most eBay pages.
- Click on 'Find Contact Information'
- Enter in your Sellers User ID and the Item number and click on search. A email will be sent to the Seller and yourself with each others contact information.

However, if you do not receive any response from the seller, its best that you file the Item Not Received Dispute against the seller. Here's a link which will give you a detailed information on the dispute process:

http://pages.ebay.in/help/tp/inr-snad-process.html

I hope this helps.

Regards,

Jyoti
Regards,
Jyoti

Regards,
Jyoti
Message 4 of 9
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product not recived 290036651757

aryansharma2006
Community Member
Today is 31st Oct,I submit my money & order to purchase on 6th Oct.My Order no. is :- 290036651757 but till date i have not recived my product nor my return my money.If i send mail to vendor then nobody response to me.I am very fad up.Kindly suggest what should i do?Kindly return my money.

kindly sorted out my issue ASAP.
My contact no. is 093550-99922
Message 5 of 9
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product not recived 290036651757

aryansharma2006
Community Member
how much time to take time to close this issue.product not recived 290036651757
Message 6 of 9
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product not recived 290036651757

emailswarup
Community Member
Hi,
If you have not yet received the product then its best to ask for refund. It takes some time to end the refund process.
http://pages.ebay.in/help/policies/inr-snad-policy.html .
Best Regards 😄
Swarup
Kolkata

.
Best Regards 😄
Swarup
Kolkata

Message 7 of 9
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product not recived 290036651757

aryansharma2006
Community Member
Hi,
Till date i have not recived my payment.Kindly arrange it.

Regards
Vipin Sharma


*******************************************************
Hello,

Thank you for your cooperation during the investigation of Standard
Purchase Protection Claim #1095585.

We are pleased to inform you that this claim has been found on your
behalf. A claim payment will be issued via Demand Draft, in the amount
of Rs. 1349.00 through eBay, Inc. If you do not receive the claim
payment in the next 30 days, please notify us via email.

We are sorry that you have had this difficult experience and hope that
the Standard Purchase Protection Programme has helped to alleviate some
of the disappointment.

Thank you for your time.


Sincerely,

Hart N.
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety
Message 8 of 9
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product not recived 290036651757

aryansharma2006
Community Member
Hi,
TILL date i have not recived my payment.My clain is approve on 20th nov & my clain no. is Purchase Protection Claim #1095585.kindly check & revert back
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