Hello hims01,
Firstly, I truly regret the unpleasant experience you have had on our site. I would also like to clarify that the user has not delisted himself on the site, but we have suspended his account. This is one of the steps we take to keep fraud users out of the site.
To help protect buyers from such fraud sellers, we have a Buyer Protection Program. I hope you have opened an Item Not Received dispute for this item. This is a 2 step process, where you can escalate to a claim. You can find more details here - http://pages.ebay.in/help/tp/inr-snad-process.html
In addition to the steps we take, the eBay system also has features which help identify the genuine sellers from the few fraud users. This is the feedback system. You can read what previous buyers have to say about a particular seller. by viewing the feedback that a seller has received from his previous users.
Once again, I apologize for the bad experience you had on the site. Increasing Trust on our platform will be one of our key initiatives over the next few months. We are committed to making the eBay experience a safe one for our users - both buyers and sellers.
Regards,
Rohit,
Community Development Team
Thanks and Regards,
Rohit,
Buyer Engagement Team