What is charge back?

[amitava123gems]

Hi nice pple there, Now I have opted for paisa pay, what happens next? Does eBay mark it as payment received when an user pays for it?And I just got to send the item ? What is charge back? The PODs mean almost nothing. A buyer has reported an item missing after he signed the POD.There was a slit to the packing which is almost invisible. I got to send him a replacement item. Pray to God he receives it this time. Otherwise I got to refund his good money.Thanx a lot,,Truely,,Amitava

[indconcepts]

Hello amitava,

When the Buyer pays through Paisapay, the " Rs." Icon gets highlighted in the Selling Manager. That means you can ship the Item to the Buyer, as Paisapay deptment has received your payment. Then you get you weekly cheque from Paisapay.

Buyers Pays through Credit card via Paisapay.
Buyers can also pay through Bank Transfer via Paisapay.

When the Credit card company raises the invoice to the Buyer ....he can refuse to recognise his payment or somebody else may have used his card. Or there is a fraud.........This is when chargeback comes into play. Paisapay department takes back the money from your Paisapay account.

You then have to submit the POD to get back the money.

Regarding the missing parcel I won't be able to help you much but can suggest you that...........You can write in your Policy that.......... "Kindly check the product for missing or damaged products before signing the POD. Please don't sign the POD & Return the product if you find it damaged."

Hope this information serves your purpose.

IndConcepts

[amitava123gems]

Hi indconcepts, You know so much. You are a real help. God bless you. I dont think anybody can help in case of a missing item. I am just sharing my feelings with you. Every buyer has to go through this I believe. That destination is in Kerala, some 20 KM from Trichur. Which means changing two flights from Calcutta and rest is by road, possibly with another break journey. Its not just possible to pin point what happened where. But the buyer has to be prtected. Its just part of the game. Thanx so much....Truely,,,,Amitava

[touch_and_shine]

Hi!!
U r Rite amitava indconcepts is of real helpful nature as what I have seen .
indconcepts --- U r too good .

http://search.ebay.in/_W0QQsassZtouchQ5fandQ5fshine

[amitava123gems]

Hi touch_and_shine,Thanx for everything including that pic,,Truly,,Amitava