Dear Raha-da,
Are you referring about the 2 Aquamarines brought by two different buyers from Andhra & Pondicherry?
If so, then you have to wait a bit for being able to file an unpaid item dispute. Unless the buyer is de-registered, you are allowed to file unpaid item dispute only after 10 days from the date of end of sale.
Below the links of Leave Feedback, Mark as shipped etc., you will also find a link "Report an Unpaid Item". Just click it and follow the procedure and an Unpaid item dispute will be lodged. Enter your response in the dispute. If the buyer ends the item mutually then its ok, in case he / she does not respond within 7/10 (?) days then you will be allowed the FVF credit automatically. Sometime the buyer may even deny to end the process mutually and put false response. In that case you have to contact the eBay customer service for justice. But I hope the situation won't be that bad.
If your intuition tells you that the item will remain unpaid then you can relist it at any point of time.
Its not logical to pay the selling fees if you have not sold the item whether its 200/- or 20/- or 20000/- I think you should better file FVF for all unpaid items.
I think you may consider to put some buyer preference to block casual buyers like those. Now you have the option to block unverified buyers having ratings less than 5-0 (as per your preference). This may mean loss of sale but will provide you a lot of peace from all the harassments that the new casual members create.
You can definitely call me at any time for any clarification.
Best Regards
😄
Swarup Dutta
Kolkata
.
Best Regards
😄
Swarup
Kolkata
