Suggestions on Feedback Policy .

emailswarup
Community Member
Hi,
I am putting some suggestions in detail to get others opinion.

Most of the sellers and even some buyers complain about non-receipt of feedback at the completion of the deals. I suggest that in the following two circumstances, ebay should arrange to put identical Automatic +ve feedback mentioning something like (say) Auto +ve Feedback.

1. If either of the seller or buyer has put a +ve FB for a deal and the other one has not put any FB within (say) 90days from the end of the deal or (say) 60 days from the date of FB given by one of the two participating members of the deal, which ever is later, then ebay should put an Auto +ve feedback.

2. In case of a member being suspended / who has ended membership, all his dealing members who has already paid but not recd any feedback within (say) 90 days from the end of the deal or (say) 30 days from the date of suspension, whichever is later, should also get an Auto +ve FB from ebay.

Before putting such auto +ve feedback, ebay can give the member a notice of (say) 15 days for comments, mentioning that the feedback will be posted automatically unless put on own.

This will not only help the sellers who miss a lot of feedbacks mainly from the stray new members but will also help those who have completed deals but has not recd a feedback as the other member has been de-registered / suspended.

Ebay should also allow members to put their feedbacks for those members whose registration is currently not valid. Many +ve FBs even after de-registration would mean that those members awaiting delivery / payment from the de-registered member have less to worry. Whereas too many -ve feedbacks flooding on will mean the de-registered member may be involved in fraud activities and ebay & other members dealing with him can take necessary extra pre-cautions.

Thrice in my 6 months membership, I recd items from members who were de-registered at that time. All were nice. Had I been able to put my +ve FB at that very moment, it could have lessened the anxiety of many other worried buyers (like me !) of the dealer.

Also when some member is deregistered, ebay should mention the date of de-registration in the ID History and put a re-registration date on revival of the account.


Hope others will agree to this detailed proposal. Please feel free to point the -ve aspect of this suggestion. I like criticism as helps refine ones planning. Please comment freely. Best Regards
Swarup Dutta
ID : emailswarup
.
Best Regards ๐Ÿ˜„
Swarup
Kolkata

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Suggestions on Feedback Policy .

Hi Swarup,
Your comments prove your deep and sincere involvement in the community.
In some cases the new members just dont know how to give feed back.I told one buyer that,since I have been able to give value for the money spent,I deserve a +ve feedback. The member asked me how to do it and I told the member to go to 'my eBay'.So that way the member gave me a point.
In another case I just got the POD.But no cmments.
But I feel a buyer must inform a seller that the delivery is successful and the services are satisfactory.
Pple just dont work for money only. Social recognition in the community is also very very important.
And you know a person by looking up the points and the star color.
Merry Christmas and Happy New Year.
Thanx,,Truly,,Amitava
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Suggestions on Feedback Policy .

atulnc1
Community Member
emailswarup HAS A VERY GOOD IDEA,THIS WILL SURELY SOLVE THE PROBLEM OF GENUINE TRANSACTION WITH NO RATINGS PROBLEM
IF THERE IS ANY PROBLEM WITH THE TRANSACTION
BOTH BUYER OR SELLER CAN ALWAYS FILE A RATING WITHIN 90 DAYS ,AND IT A LOT OF TIME FOR ANY TRANSACTION TO GET COMPLTED SUCCESSFUL OR NOT AND PUT RATINGS AS PER.
I TOO HAVE SO MANY SUCCESSFUL TRANSACTIONS WITH NO RATINGS, THIS SUGGESTION MADE BY emailswarup WILL DEFINATELY HELP THE CAUSE.

ATUL
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Suggestions on Feedback Policy .

emailswarup
Community Member
Hi Atul,
Thanx a lot for your comments.


. Best Regards
Swarup Dutta
ID : emailswarup
.
Best Regards ๐Ÿ˜„
Swarup
Kolkata

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