EGS Team and OCS Team India

[themedicalcompany]

Honestly both the team members you need to gear up. You need to understand buyer situation and reply/help fast . we have been in trouble from past so many days. But the support is not coming.

[in_news_team]

Dear themedicalcompany,

We are sorry to know about the issue reported with regards to the support received by you.

For your issues concerning eBay Global Shipping (EGS) we request you to kindly open a ticket (issue) on the EGS platform via the Resolution Center option. Here is the link : 

 https://www.ebayglobalshipping.com/resolution-center-seller-interface 

Once the issue has been raised our team would connect with you on the support. Alternatively is you do have an assigned account manager, please do connect with him/her to have this issue discussed further.

Regards,

eBay IN CBT Team