🗨 Monthly Chat - July 20th at 1:00 pm - All about GEO-Tools to help grow your international sales

[in_news_team]

Greetings from team eBay!

Thankyou for joining us for the Monthly Chat with eBay Staff. 

This month's chat you’ll have an opportunity to talk to specialists from our GEO Tools (Global Expansion) team and is themed around "How to grow your international sales using the tools".   Please join us to share your related questions. The chat thread will remain open from 1PM until 2PM IST post which it will be closed. 

To post your question, click Reply in the lower right corner of this post, type your question, and hit submit between 1-2 PM IST. The format of our chat mirrors the format of our Community Discussion Boards, where each post will appear in the thread chronologically. The Community Team will review each question as it comes in, and will quote the original question in our reply. This quote and the reply will appear later in the thread, so just keep scrolling down to see our answers.

If you missed the Community Live Chat, we would be happy if you ask your question directly in the community or just wait until the next live chat.

Regards,

eBay INCBT Team

[rajaconstr-0]

Facing problem in Bulk Products Upload

Dear  Sir,

           I am Kalp Agrawal (Director, Rajasthan Constructions), I want to expand my business through Ebay global selling, but I am facing problem in creating listing of my products, I have around 250 products. I want to upload my products using Bulk product upload but unable to do so. Could you please assist me with this?  

Yours Thankfully,

Kalp Agrawal

[rajaconstr-0]

Do I get assistance for above mentioned problem? I have tried too many times but didn't get the proper solution.

[apourv@ebay]

Dear rajaconstr-0,

Greetings from team eBay!

If you list multiple items on eBay, you can save time and effort by using our Bulk listing tool. You can perform multiple updates at once to save time refreshing your listings.

To know details on the bulk listing tool & its usage please visit our help page here: https://www.ebay.com/help/selling/listings/listing-tips/bulk-listings?id=4160

If you are facing issues i.e. an error while uploading in bulk please connect with eBay customer support (https://www.ebay.com/help/call_us?type=ContactUs&topicId=4000) with details such as:

• Steps followed by you
• Error screenshot of the exact issue
• Other details if needed

Regards,

Apourv

[enticingjewel]

Sales are Very down its me only or its with every body and what are best tools to get better traffic and sales 

[in_news_team]

Dear enticingjewel ,

Greetings from team eBay!

If you've seen a decline in sales, or a loss of business since the previous year or previous months, then the decrease may be due to:

• Change in listings or inventory – a 10% drop in listings should result in a 10% drop in sales, but sometimes the shift is in type of inventory and not quantity.
• View item details – a drop here suggests that the seller’s listings may not be as desirable as they used to be.  Could be change in inventory, or a change in the market – maybe they are no longer competitively priced.
• Change in seller performance – a recent uptick in reported defects or duplicate listing takedowns can have a broad impact on the seller.
• Check that the item is in the best category
• A change in a search algorithm, or something else that impacts how your items are shown to potential buyers.

As a seller it is important that you are following the listing best practices and use the appropriate tools to make sure that your products get visibility such as Promoted Listings Standard/Promotion Strategies etc.

Read more about this on our seller center here : https://sellglobal.ebay.in/seller-center/

If you have an assigned account manager please connect and have a discussion on this and plan your sales accordingly. 

Regards,
eBay INCBT Team