Dear Javed ,
This is with regards to your email which was sent to escalation for PaisaPay ID: 43861563163
Please accept our sincere apologies for the delay in sending the response and regret the inconvenience this may have caused to you.
Post the investigation, we would like to inform you that we have processed the refund request from our end on 27th October 2016 Your refund will be sent at your original mode of payment and it will take 6-8 working days for the amount to reflect in your account.
Note: Sundays and Public Holidays are excluded from working days.
Here are the refund details for this transaction :
Bank Ref No : HPT24818306093
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement at paisapaydocs@ebay.com, so that we can investigate the matter further. Please mention your PaisaPay ID and User ID when you send us these details. As the issue has been resolved we are considering this case as closed.
We thank you for your understanding and co-operation in this matter.
Regards,
Shashi Manav
Service Recovery Team
please my money back
