refund claim for a failed transaction
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on 14-12-2014 10:27 AM
HI i make purchase of item Amkette Dual USB 5v 1Amp + 2.1Amp Car Adapter Charger for Mobile iPad Tablet and paid the amount through netbanking but the transaction was failed and my bank account was debited the amount but my purchasd was not inciated i I compalint about the issue but no response from 4days and my account was not credited the amount of failed transaction
i paid through SBI netbanking Transaction ref no:IG00HQPNZ5 for Rs.745 ON 10/12/2014 AT 08.46.39 PM
PLEASE HELP TO RESOVE THE IISUE SO my amount was credited to my account
refund claim for a failed transaction
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on 14-12-2014 02:58 PM
Hi,
Normally a failed transaction amount is automatically reimbursed back to the bank where the amount was withdrawn and it occurs normally within 7 to 15 days depending on the bank, working days etc. I too had a few experiences and without any further correspondences either with the bank, the seller or the online shopping website, the money was automatically reimbursed to my bank account after a week. But it is good to keep all the failed transaction records with you and to confirm whether the order is placed or not and to inform the support of bank/online shopping website support, to make everything safe from your side. Be patient, and wait till a week and by the time it would get reimbursed automatically normally 🙂
Hope this helps you...

