purchase but not received

[indianpapermoney]

i have purchased a item AND IT WAS NOT AS DESCRIBED SO I RETURNED A ITEM AND FILED A CASE THE SELLER HAS POSTED AGAIN THE DESCRIBED PRODUCT BUT I HAVE NOT RECEIVED
PAISAPAY HAS APPROVED IN FAVOUR OF SELLER
HOW TO RECOVER MY AMOUNT
HELP ME

[indianpapermoney]

ebay team is not looking this matter
even when i contact the customer care there is no good response

[dappura880]

I have purchase an item but not received in the give time. what assurance i have that i will receive the item after the expecting delivering date is over. I don't want to refund if i have the assurance that the item will reach me

[seemak@ebay.com]

Dear indianpapermoney,

Further to your telephonic conversation with our PaisaPay team, trust this issue has been resolved. In case of any account related issues, you can contact our Customer Support through any of the following channels -

http://pages.ebay.in/paisapay/phone-support.html

Regards
Seema