manipulated billing by ebay

I am seller at ebay i trust you people on your refine system on all aspect i find today you are doing activity which term as fraud.Like i notice you people charge the commission on product where customer not paid the money. i don't think you are foolish not aware about the transaction which is incomplete. i talk to customer care they accepted yes we do it until unless you raise the voice we cut the money. kindly refund my all money which you taken on my good faith.
 
 
 
 
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