mmmm,i dont understand the problems peeps are having with the i9+++,check my feedback,i bought 3 phones in 1 week,and are working perfect,one thing you do need is an sd card,i put 8gb in mine,i have loads of applications for this phone,and have instaled loads of games,also lots of mp3 albums,and can use singles from albums as ringtones,i also have the full user manual for the i9+++,both sim cards i have in phone work at same time,1 is vodafone the other is virgin,both of which show up on screen,the second battery is still in box,phone was already set up for english,the only thing i had to do was get my provider to send me a txt with settings for mms etc,everything works fine,even pen to write txt is ok.for 49 uk pounds i am very happy.